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General conditions of use and contracting.

1. Legal information of the Holder.
In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the following legal aspects of the following web page are reported:



Address:  C/ Ronda Sant Antoni María Claret, nº 28, 17002

NIF:  J55176945 

Telephone:  Residence: +34 687 248 217.  Hostel: +34 972 201 876


Registry data:

2. Purpose and scope of application.

These General Conditions of use and contracting, are intended to regulate the provision of the information provided on the website , as well as the legal relationship that emanates from the contracting processes carried out between the users and the owner of this website.

3. Condition of reservation and hiring of residents.

Access, use and browsing of the website confer the condition of "User" to the visitor and imply acceptance, without reservations of any kind, of the Legal Notice and Conditions of Use. Access to the website https://www.   is free.

The registration of the client as a User through the form found on the website, confers the condition of "Registered User" and implies, in addition to what is specified above, the express acceptance of the RESIDÈNCIA UNIVER SITÀRIA PARE CLARET_cc781905-5cde-3194-bb3b -136bad5cf58d_ of the Privacy Policy.

The contracting of any product confers the condition of "Client" and must know and accept the General Contracting Conditions included in this text, as well as, where appropriate, the Particular Conditions.

Only people over 18 years of age are authorized to use the electronic commerce services through this website. 

By accepting the General Conditions of use and contracting, the Client declares:

1st. That he is a person of legal age and with the capacity to contract.

2nd. Who resides in Spain or in a place governed by Spanish law.

3rd. That you have read and agree to these terms and conditions.


Access to this website is free and open, although some of the services and content offered by RESIDÈNCIA UNIVERSITÀRIA PARE CLARET to third parties through the Website may be subject to prior contracting and payment of an amount, this will be specified expressly from the RESIDÈNCIA UNIVERSITÀRIA PARE CLARET in its own contracting conditions. It will be understood that by accessing and/or using this website, the Client/resident will acquire the status of User, which implies adherence to this

legal visa.

The function of this website is to provide users who access it with the different services offered and provided by RESIDÈNCIA UNIVERSITÀRIA PARE CLARET through it. The purpose of these Conditions is to regulate the general conditions of the accommodation reservation services and their contracting through this page managed by RESIDÈNCIA UNIVERSITÀRIA PARE CLARET or through other websites managed in turn by this company as the microsites.

Both the accommodation reservation service in any of the university residences/other establishments of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET as well as any other service managed by this company through this website, are regulated by these Conditions of use that integrate and complete the notice legal.

The use of these services will imply full and unreserved acceptance, and the validity of each and every one of the General Conditions of Contract included in the latest updated version of the General Conditions.

RESIDÈNCIA UNIVERSITÀRIA PARE CLARET informs that the procedures to obtain the provision of the services offered are those described in these General Booking and Contract Conditions, as well as those other specific or promotional services that are indicated on the screen during navigation, so that you declare to know and accept said procedures as necessary to contract the services offered on this Website.

RESIDÈNCIA UNIVERSITÀRIA PARE CLARET reserves the right to modify unilaterally and without prior notice, any of the points included in these General Conditions in the way it deems appropriate, informing users of the modifications made through the Website, so that they may be known and again accepted by the Users.

If one of the stipulations of these General Booking Conditions is declared null or inoperative, the rest of the General Conditions will remain in the agreed terms.

Access to the Website by minors is prohibited, unless they have the prior and express authorization of the RESIDÈNCIA UNIVERSITÀRIA PARE CLARET of their parents, guardians or legal representatives, who will be considered responsible for the acts that lead to minors in their charge, in accordance with current regulations. In any case, it will be presumed that the access made by a minor to the Website has been made with the prior and express authorization of their parents, guardians or legal representatives.

The User must use this service in accordance with the Law, morality, good customs and public order, and in accordance with the provisions of these General Conditions of online reservation. Consequently, you are obliged not to use these services for illicit purposes and/or contrary to what is established in these General Conditions, harmful to rights and/or that violate the interests of third parties or that, in any way, may damage the services. of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET and/or in his image.



4. Modification of the Legal Notice and General Conditions.

RESIDÈNCIA UNIVERSITÀRIA PARE CLARET may modify the General Conditions without prior notice to the consumer/user, so it is advisable to read them before each visit to our website. These modifications are applicable as of their publication on the website and may not be applied to previously concluded contracts. 

In any case, the revision date of the General Conditions will appear. Each purchase is governed by the General Conditions in force on the date of the order. In any case, before any contracting process, the General Conditions may be consulted.



Access to the website will be voluntary, and, therefore, the responsibility of the user, who will be responsible for any direct or indirect effect that derives from the use of the website, including, but not limited to, any economic result. , technical and/or adverse legal, as well as the disappointment of the expectations generated by our website, forcing the user to keep RESIDÈNCIA UNIVERSITÀRIA PARE CLARET  harmless for any claims derived, directly or indirectly, from such facts.

RESIDÈNCIA UNIVERSITÀRIA PARE CLARET    is not responsible for any damages that may arise from interference, omissions, interruptions, computer viruses, malfunctions and/or disconnections in operation operation of this electronic system or in the computer equipment and devices of users, due to causes beyond the control of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET, which prevent or delay the provision of services or navigation through the store, or delays or blockages in the use caused by deficiencies or overloads of the Internet or other electronic systems, nor the impossibility of providing the service or allowing access for reasons not attributable to RESIDÈNCIA UNIVERSITÀRIA PARE CLARET  , due to the user, to third parties, or in cases of force majeure. RESIDÈNCIA UNIVERSITÀRIA PARE CLARET does not control, in general, the use that users make of the website. 

The RESIDÈNCIA UNIVERSITÀRIA PARE CLARET is not responsible in any case for users using the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently. and cautious.

The civil liability of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET    for the products supplied is limited to the amount thereof, the user or consumer waives any claim to RESIDÈNCIA PARE UNIVERSITÀRIA CLARET  for any concept in any case of dissatisfaction with the services contracted through our website as well as possible failures, slow access or errors in accessing it, including data loss, or other types of information that may exist in the computer or network of the user who accesses RESIDÈNCIA UNIVERSITÀRIA PARE CLARET.

6. Obligations of residents and users.

In general, the user is obliged to comply with these General Conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements in good faith, using due diligence, and refraining from using our website in any way that could prevent, damage or deteriorate its normal operation, the assets or rights of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET _cc781905-5cde-3194-bb3b- 136bad5cf58d_ , its suppliers, other users or in general any third party. Access to and use of the portal by minors without the express consent of their parents is prohibited. RESIDÈNCIA UNIVERSITÀRIA PARE CLARET is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify the age of the themselves.

Specifically, and without implying any restriction to the previous section during the use of the website, the user is obliged to:

a) Provide truthful information about the data requested in the user registration or order form, and keep them updated.

b) Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations.

c) Do not introduce, store or disseminate through the store page any program, data, virus, code, or any other electronic or physical device that is capable of causing damage to our website, in any of the services, or in any of the equipment, systems or networks of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET, of any other user, of the suppliers of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET or in general of any third party.

d) Not carry out advertising or commercial exploitation activities through the website, and not use its contents and information to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties, unless express authorization from the RESIDÈNCIA UNIVERSITÀRIA PARE CLARET.

e) Do not use false identities, nor supplant the identity of others in the use of the website or in the use of any of its services, including the use, where appropriate, of passwords or access codes of third parties or in any other way.

f) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of RESIDÈNCIA UNIVERSITÀRIA PARE CLARET, its suppliers or third parties.

g) Not to introduce, store or disseminate through the store page any content that infringes intellectual property rights, industrial rights or business secrets of the RESIDÈNCIA UNIVERSITÀRIA PARE CLARET of third parties, nor in general any content of which they do not hold, in accordance with the law, the right to make it available to a third party.




7.  How to pre-register and pay for new residents. 

The steps to follow to carry out the reservation process for the double/single rooms of the residence are indicated:

Step 1: 


To make the reservation it is necessary to connect to the page 

Step 2:

Access the BOOK NOW section, fill in all the details of the reservation request.

To proceed with the reservation of double or single rooms, the user must fill in the reservation request form as a first step.

The Pere Claret University Residence will request personal data 

Step 3:

The Pere Claret University Residence may contact the user.

Once the Pere Claret University Residence has received the reservation request.  Contact is made by email or by calling the user's telephone number, to provide the data and the necessary documentation that must be arrange to make the bank transfer.

The user must pay the amount of 358 euros for pre-registration and registration.

Step 4:

Registration formalization.

To formalize the registration, the user must transfer the amounts for:

  • As a deposit €800 

  • The price of €590 for the single room.

  • The price of €375 for the double room (1st installment of the month).

The PARE CLARET UNIVERSITY RESIDENCE grants 2 weeks (15 days) of margin to make the payment after having obtained a place at the university.

Step 5:

Provide the requested documentation.

 When the user has formalized the payment of the amounts. You must attach a series of documentation requested by the Residence.

Protection of requested data: 

The data that we request is adequate, pertinent and strictly necessary for the purpose for which it is collected, and in no case are you obliged to provide it to us. Likewise, you certify that all the information you provide us is true, truthful and relevant for the purpose for which we request it.
The Residence informs you that your data is treated confidentially and is used exclusively internally and for the purposes indicated.

As an interested party you can exercise your rights of access, rectification, limitation, portability, information, deletion, cancellation and not be subject to automated individual decisions. You must send us a letter to the Residence Address indicating the exercise of the right by sending an email to

If within a period of one month we have not resolved the exercise of your right, you may file the relevant complaint or complaint with the competent control authority or the matter.

8. Prices of single and double rooms and their services.

The prices of our single and double rooms and the type of board are indicated on our website, in the prices and services sections. 

Before proceeding with the pre-registration, the user will be able to know the prices of our single and double rooms.


General conditions:

  • The stipulated price is per person.

  • Electricity, gas and water cats are included in the pension, whether full, half, with breakfast or only accommodation.

  • 10% VAT is included in the price of the pension.

  • Both in the single and double rooms you can choose between full board, accommodation, half board and accommodation with breakfast. It will be valid from September to June, following the school/university schedule.


The resident will have the following services in our facilities:

  • Personalized attention and 24 hours.

  • Full board that includes: breakfast, lunch, dinner from Monday to Friday on weekdays. On weekends and holidays there is no service. 

  • Half board: That includes breakfast and lunch or dinner from Monday to Friday on weekdays. On weekends and holidays there is no service. 

  • Kitchen service: it is a basic service, that our student can use the community kitchen of the residence completely free of charge.

  • Room cleaning: the Residence has a cleaning service to keep the common areas in perfect condition, but at the same time we offer a room cleaning service for those who expressly require it. Said communication must be made by email to the following email

  • Self-service laundry: we have implemented a laundry service to facilitate the stay of students.

  • WIFI and cable: the student will be able to make internet connections from anywhere in our residence and in their room, they will also have cable.

  • Printer and photocopiers 24 hours.

  • Study rooms: the student will have 3 rooms, an auditorium with a projector.

  • Gym: residents have a gym with different types of machines (treadmill, bicycle, elliptical, etc.).

  • Recreation areas: residents have at their disposal 2 recreation rooms with television, 1 room with board games, ping pong in the courtyard.

  • 400m2 outdoor patio and 60m2 terrace in the attic of the building where the resident can enjoy the views of the city of Girona. 

  • We have bicycle parking.


The Residence also offers as complementary services:

  • Weekly room cleaning services.

  • Weekly sheet change service.

  • Lunch or dinner (daily price menu).

  • Breakfast.

 All the prices of the aforementioned services can be found on our website in the PRICES and SERVICES sections.




9. Shelter Service.

Regarding our services such as Hostel, they are available during the months of July and August, to make the reservation of your room you must call the telephone number +34 687 248 217.

The reservation of rooms can be made up to a maximum group of 80 people, it must always be communicated in advance.





10. Payment for our services.

RESIDÈNCIA UNIVERSITÀRIA PARE CLARET has the following means of payment for the new resident, being:

· Payment by bank transfers: for the pre-registration for the residence, and the monthly payment of the rooms, whether individual or shared, together with all their expenses.

From the Administration of the Residence, they will contact the new resident, to provide him with the account number to make the bank deposit.

The room will not be reserved if the pre-registration payment has not been made previously.



11. Rules of coexistence.

The resident students must behave, at all times, in accordance with the rules of good coexistence, education, respect and courtesy with respect to the rest of the residents and staff of the Residence.

The resident residing in the facilities of the PARE CLARET UNIVERSITY RESIDENCE must follow the rules of coexistence established therein.

The entrances and exits of the residence, as well as the stay in its common areas, will be carried out with the greatest possible silence to respect the concentration for study and rest of the rest of the residents.
The resident is obliged to comply without restriction with the rules of coexistence of the Residence, the proper use of common spaces, utensils made available to the resident, both in the contracted accommodation, as well as in the common areas, as well as all and each of the modifications of the same that are approved in the future. Within the compliance with the rules, the prohibition of hazing is included.

Any uncivil conduct, contrary to the norm, that causes material damage to the facilities, causes fire, flood, the commission of any act of vandalism or a crime, supposes the expulsion of the facilities and the termination of the service.



12.  The duration of the contract regarding the reservation of single and double rooms and the type of pensions.

The duration of the contract must be at least 10 months, between the periods of September of one year to June of the following year.

The stays may only be extended by express agreement between the parties (student-residence). The resident who is interested in staying in our facilities during the months of July and August must notify the Residence Management within two months in advance by sending an email to ._cc781905-5cde- 3194-bb3b-136bad5cf58d_

The Residence will remain closed during the Christmas and Easter holidays, and on the specified dates according to the academic calendar.


13.  Lost and stolen. 

The Management of the Pare Claret University Residence is not responsible for the theft of residents' personal belongings, money, etc., that occur inside the rooms or in any other common area of the residence. In this regard, residents are advised not to leave belongings abandoned in common spaces.



14.  Cancellation Policy. 

Under the provisions of arts. 93 and 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, the User who has contracted the reservation of accommodation for full-course stays-long stays/intermediate stays of our residence through the use of our website is informed, that the conditions of return and non-refund of the Payment of the reservation regulated in the Reservation Conditions. At the time of carrying out the electronic acceptance of the General Clauses of the Accommodation Contract, the User must read in advance the conditions of return and non-return of the guarantee deposit regulated in this section, and from their acceptance, they will apply. the aforementioned Clauses.

The user may cancel their reservation within a maximum period of 7 calendar days. Said cancellation must be communicated by email

If the user has made the registration payment, which amounts to 358 euros, it will only be returned when the student has not passed the Baccalaureate, the selectivity test or has not obtained a place in the faculties. from the town of Girona. These circumstances must be accredited by means of an official document that accredits it, in order to receive the refund of the pre-registration payment.

The money will be returned by bank transfer, in the account number designated by the resident.

In the event that the resident has made the pre-registration payment, if the resident obtains a place at the University of Girona, they will have a period of 2 weeks, that is, 15 days, to make the registration payment. If said period of 15 days elapses, the resident who has made the pre-registration and paid the 358 euros will lose their reservation, the right to a refund of pre-registration and registration.

In the event that the resident abandons or cancels his/her place in the Pare Claret University Residence in advance, not complying with the duration of the contract or one or more monthly installments are unpaid, the deposit will not be returned._cc781905 -5cde-3194-bb3b-136bad5cf58d_

The deposit will be returned, provided that there is just cause, such as serious, unforeseeable personal causes beyond the control of the resident, the deposit will be returned, as long as it is amply accredited in writing before the Management, the cause of termination of the contract with the corresponding justification. 

If the cause is not justified, the abandonment of the place of residence will be considered voluntary, therefore, the resident will not have the right to a refund of the money.

15. Notifications.

All notifications, requirements, petitions and other communications that must be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to the latter's email, or to any other address or email that each party may indicate to the other for these purposes.


16. Nullity and inefficiency of the clauses.

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such disposition, or the part of it that was affected, as not placed.


17. Conflict resolution extracontractually. 

Following the guidelines set by Law 7/2017, of November 2, which incorporates into the Spanish legal system Directive 2013/11/EU, of the European Parliament and of the Council, of May 21, 2013, regarding Alternative resolution of consumer disputes.


The new regulations require that in the event of a conflict between the consumer and empRESIDÈNCIA UNIVERSITÀRIA PARE CLARET rios (article 3 of the aforementioned Law), it can be resolved through an out-of-court procedure before the competent autonomous body (article 26 of the aforementioned Law). The purpose of this law is to guarantee that consumers residing in the European Union have access to mechanisms for resolving consumer disputes. 


  • Catalan Consumer Agency: Department of Consumer Affairs of the Generalitat of Catalonia, the user/consumer can proceed to make a claim by clicking on the following link.    


  • European Union: The user/consumer can also access through a digital platform, for alternative dispute resolution, by accessing through the following link.  


18. Applicable Law. Submission to jurisdictions.

Purchases made at RESIDÈNCIA UNIVERSITÀRIA PARE CLARET   are subject to the provisions of Spanish law.

These General Contract Conditions are subject, among others, to the following Regulations:

  • Law 7/1996, of January 15, on the Regulation of Retail Trade (“LOCM”).

  • Law 7/1998 , of April 13, on General Conditions of Contract ("LCGC").

  • Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16 ( “TRLGDCU”).

  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce ("LSSICE").

  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. (“LOPDGDD”).

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals the Directive 95/46/CE.

  • Law 7/2017, of November 2, which incorporates Directive 2013/11/EU, of the European Parliament and of the Council, of May 21, 2013, on alternative dispute resolution into the Spanish legal system in terms of consumption.

In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those provided by the applicable legal regulations in matters of competent jurisdiction, in which is attended, in the case of final consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.

The parties submit, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the town of Girona.


Last update: April 2022.

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